This course is designed to teach the learner:

• When concerns are to be raised regarding a workplace environment or behavior that is placing patients at risks.
• To whom (person or agency) a specific type of concern is to be reported. Including alternative persons or agencies that can be contacted if there is an illegal or dangerous activity within the workplace.
• How to facilitate an open, shared culture within the practice where others can feel safe raising their concerns among the team or to management.
• The steps of a formal enquiry process and what activities occur during each stage of the review.
• An overview of workplace requirements that fall under practice policies as governed by Standard 8 regulations.

Following the completion of this course, the learner will be able to:

• Speak up to raise awareness, even if he or she is not in a position of control or influence.
• Name 3 committees that may be involved in full public enquiries.
• If an allegation arises, first approach their colleague in an effort to clear the air before progressing to management or a government report.
• Explain who on the dental team has explicit vs. moral responsibilities and duties.
• Define the four points that should be included in a practice policy.