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Enhanced CPD Course

Preparing for a CQC Inspection

  • Online Learning
  • Multi-choice quiz



CPD Topics covered

  • Practice Management

Learning Objectives

This course is designed to teach the learner:

  • How to prepare to be observed (and properly demonstrate) safe practices to a CQC inspector.
  • What required staff training and documentation should be ready to present at the time of the inspection, including sources of evidence that should be made available.
  • An understanding of the purpose of CQC standards in regard to the general public.
  • What information should be made available to patients and the general public, including specific data that must be displayed on the office website.

Anticipated Outcomes

Following the completion of this course, the learner will be able to:

  • Name 2 new regulations introduced to the Fundamental Standards.
  • Speak with or be interviewed by the inspector and have appropriate information/evidence available.
  • Explain what "risk" is, how to raise concerns, and whistleblowing policies to the inspector.
  • Present a Personal Development Plan and training portfolio to the inspector.
  • Explain the goals of the practice compliance system.
  • List examples of what the CQC inspection is, and what it is not.
Target Audience
  1. Dental Hygienist
  2. Dental Nurse
  3. Dentist
  4. Orthodontic Therapist
  5. Practice Manager
  6. Receptionist
  7. Trainee
  8. Clinical Dental Technician
  9. DCP
  10. Dental Technician
  11. Dental Therapist
High Level Learning Outcomes
  1. D – Maintenance in Patient Confidence
  2. B – Effective Management
Regulatory Standards
QCF Level
Level 3
  1. None

About the Instructor

Luciana Lima Cardoso

Verified Instructor


São Leopoldo Mandic College, Vila Velha – ES, Brazil

Post-grad degree Improvements in Endodontics (Rotatory and reciprocating movements + surgical microscopy)


EAD São Leopoldo Mandic College, Campinas-SP, Brazil

Post grad degree in Labour’s Dentistry


Faesa College, Espírito Santense, Brazil

Bachelor degree in Dentistry (dental surgery)


  • 2003 - Bachelor degree in Dentistry (dental surgery)


Michelle Wyngaard

21st Jul 2019

I found this very useful to give an overview for a cqc inspection prep
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