
Enhanced CPD Course
Making a Difference: How to Have a Positive Impact on People
- Online Learning
- Multi-choice quiz
3h
CPD
CPD Topics covered
Learning Objectives
This course is designed to teach the learner:
- Increased confidence in influencing other people’s behaviour and their attitudes towards us
- A higher level of awareness of steps that can be taken to have a positive impact on people in our interactions with them.
Anticipated Outcomes
Following the completion of this course, the learner will be able to:
- understand the importance of how we interact with people
- appreciate the key role of influencing skills
- Target Audience
- High Level Learning Outcomes
- Regulatory Standards
- QCF Level
- Level 3
- Specialty