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Enhanced CPD Course

Maintaining Appropriate Personal and Professional Behaviour

  • Online Learning
  • Multi-choice quiz

1h 30m


CPD Topics covered

  • Legal and Ethical Issues
  • Communication Skills

Learning Objectives

This course is designed to teach the learner:

  • Understanding how trustworthiness impacts patients and working relationships with one's peers.
  • Report appropriate information regarding personal legal or criminal proceedings .
  • Understand specific types of behaviors that are destructive to the workplace environment.
  • Assess one's integrity in and outside of the workplace to ensure that it is professional at all times.
  • Use health risk assessments to determine whether or not the learner's ability to work is impacted.

Anticipated Outcomes

Following the completion of this course, the learner will be able to:

  • Perform a health risk assessment and restrict activities as appropriate based on the findings.
  • Define integrity and give examples of it in the workplace.
  • Identify if legal or criminal circumstances need to be reported to the appropriate authorities.
  • Act respectfully toward colleagues and set an example of trustworthiness within the workplace setting.
  • Explain how inconsistency and close mindedness are damaging to a workplace environment.
Target Audience
  1. Clinical Dental Technician
  2. DCP
  3. Dental Hygienist
  4. Dental Technician
  5. Dental Therapist
  6. Orthodontic Therapist
  7. Trainee
  8. Dental Nurse
  9. Dentist
  10. Practice Manager
  11. Receptionist
High Level Learning Outcomes
  1. D – Maintenance in Patient Confidence
Regulatory Standards
QCF Level
Level 3
  1. None

About the Instructor

Sharon Boyd

Verified Instructor


Amberton University, Dallas, TX

Bachelor of Science, Human Relations and Business


Tyler Junior College, Tyler, TX

Tyler Junior College, Tyler, TX — Associate of Applied Science, Dental Hygiene


  • 2001 - Associate of Applied Science, Dental Hygiene
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